News » What's New on Credit Union Digital University
What's New is organized into three groups of announcements:
New Courses
- New Refresher Courses Released - 02/16/2012
Our popular library of shorter "refresher" courses has grown to meet the compliance needs of our customers. They were designed to meet two objectives:
- Provide a quick refresher for seasoned employees who know the material
- Provide an overview for employees who don't require in-depth knowledge of a subject matter
You will find this series of mini-courses in the course catalog. Click the "Subject" tab and then the "Refresher Courses" link.
We have released two key mini-courses in a refresher format:
Identity Theft Red Flags Programs - Refresher
This course describes the purpose of identity theft Red Flag programs and the reasons they are so important. The course also explains the primary types of identity theft Red Flags to look out for.Expedited Funds Availability - Reg. CC Refresher
This course provides a short overview of the primary provisions in Regulation CC dealing with expedited funds availability. It emphasizes the provisions dealing with allowable holds on checks.Please let us know if you would like to see any additional subjects in a refresher course format. Your input is important.
- New Courses Released in 2011 - Summary - 01/11/2012
The Credit Union Digital University team was hard at work in 2011 to roll out new courses and education resources for your employees and directors. Take a look at the new content added just this past year:
- Bank Secrecy Act - new edition
- Governance of Credit Unions-NCUA Guidance
- Volunteers for Credit Unions
- CPR - AED Training
- Overdraft Protection Guidelines and Regulations
- Consumer Leasing Act - Regulation M
- Number of Refresher Courses Grows - 01/11/2012
Our popular library of shorter "refresher" courses has grown to meet the compliance needs of our customers. They were designed to meet two objectives:
- Provide a quick refresher for seasoned employees who know the material
- Provide an overview for employees who don't require in-depth knowledge of a subject matter
Our refresher courses have successfully met both of these goals. You will find this series of mini-courses in the course catalog. Click the "Subject" tab and then the "Refresher Courses" link.
We now have the following:
- Bank Secrecy Act for Management - Refresher Course
- Bank Secrecy Act for Financial Service Professionals - Refresher Course
- Bank Secrecy Act for Tellers - Refresher Course
- Bank Secrecy Act for Lending Personnel - Refresher Course
- Regulation E Error Resolution - Refresher Course
- Bank Secrecy Act for Operations Personnel - Refresher
- Office of Foreign Assets Control Act - Refresher Course
- Safeguarding Customer Information - Refresher Course
- Privacy of Consumer Financial Information (Reg. P) Refresher course
- Understanding the Reg E Initial Disclosure - Refresher Course
- Customer Identification Program - Refresher Course
- Identity Theft Red Flags Programs - Refresher (coming soon)
- Expedited Funds Availability - Reg. CC Refresher (coming soon)
Please let us know if you would like to see any additional subjects in a refresher course format. Your input is important.
- Understanding the Regulation E Initial Disclosure - Refresher Course - 12/02/2011
Course Objectives:
- Describe the background of Regulation E and its purpose
- Understand who is protected by Regulation E
- Describe the products covered and not covered by Reg. E
- Understand the Initial Disclosure
- Regulation E Error Resolution - Refresher Course - 12/02/2011
Course Objectives:
- Describe the background of Regulation E and its purpose
- Understand who is protected by Regulation E
- Describe important error resolution issues
- Understand required documentation
- Understand the error resolution process
- New Refresher Course: Safeguarding Customer Information - 09/27/2011
Earlier this year we developed a series of mini refresher courses on compliance topics. We have received excellent feedback from customers who expressed they like the key compliance topics in a mini format suitable for seasoned staff in need of a quick refresher. Most of these refresher courses can be completed in 30 minutes or less. They offer a time saving alternative option for your employees.
Our recent addition, Safeguarding Customer Information - Refresher Course covers issues of customer information privacy and identity theft. Its objectives are to:
- Explain the objectives of Safeguarding Customer Information.
- Describe the main elements of a financial institution's program.
- Describe member's personal, nonpublic information.
- Provide examples of unauthorized access to protected information.
- Explain steps your financial institution can take to protect its member's information.
You will find this series of mini-courses in the course catalog. Click the "Subject" tab and then the "Refresher Courses" link. Please let us know if you would like to see any additional subjects in a refresher course format. Your feedback is important and helps us improve.
- Consumer Leasing Act - Regulation M - 09/27/2011
Several subscribers have asked for a course covering the Consumer Leasing Act (CLA) and Regulation M. The CLA was passed to assure that meaningful and accurate disclosure of lease terms is provided to consumers before entering into a contract. It applies to consumer leases of personal property. The CLA puts limits on balloon payments sometimes due at the end of a lease, and regulates advertising.
- Describes the Consumer Leasing Act and Regulation M
- Explains what a consumer lease is
- Describes open-end and closed-end leases
- Explains the required disclosures for a lease
- Overdraft Protection Guidelines and Regulations - 08/19/2011
It seems the overdraft concerns of regulators will not go away. The FDIC issues supervisory recommendations concerning overdrafts that supplement previous guidance offered by other financial regulators. The course is designed for all employees who deal with member deposit accounts and service.
The objectives of this new course are:
- Explain the primary regulations that affect overdraft programs
- Describe the responsibilities of management related to overdraft programs
- Describe the elements of a good overdraft program
- Explain several overdraft protections
- Describe the appropriate consumer notification strategies
- Bank Secrecy Act - New edition release - 07/06/2011
Our most popular compliance course, Bank Secrecy Act, gets a makeover. The biggest update is the new SAR-DI (Suspicious Activity Report) form released in March 2011 by FinCEN. The new form is required by September 30, 2011.
We're also taking this opportunity to make the content more concise and understandable for all employees who take this very important course. The new version with streamlined content replaces the prior edition with same level of exam difficulty. We hope you and your employees benefit from this recently updated edition of our Bank Secrecy Act course.
- New name, New URL, Same Great Training - 04/11/2011
As communicated in a joint letter dated March 11, 2011. We (Digital University, Inc.) are no longer partnering with the Credit Union Executives Society for marketing, branding or invoicing as of March 15, 2011. The following provides updated information and reminders going forward concerning your online university subscription.- Beginning April 16, 2011, you will need to access your online university at our new name (CU Digitu) and web address cudigitu.com. Please remember to change your bookmarks.
- No other actions are necessary. Your service, courses, login and data will remain unchanged.
- Digital University has always been your online training provider and continues to serve you. We are delighted to continue bringing your Credit Union the premiere online training!
- New Course: Governance of Credit Unions-NCUA Guidance
New Course: Governance of Credit Unions-NCUA Guidance - The material covers governance and board responsibilities stated in the new NCUA CFR Part 701. Also, the new financial literacy requirements for directors. - New Refresher Courses Available - 12/06/2010
We now offer shorter, refresher courses for employees who have mastered a regulation but need a refresher. The course Privacy of Consumer Financial Information (Reg. P) Refresher course is now available.
This course is written in the employee-client dialog style. We would like your opinion about the value of this course and if you feel we should develop more in the future. This course's objectives include:
- Explaining Reg. P
- Describing privacy disclosures
- Explaining nonpublic personal information
- Showing how to opt in and opt out
- Explaining how to protect private information
- Remote Deposit Capture
This new course is designed to provide front-line employees with a description of how the remote deposit capture service works and its relationship to Check 21. It also describes the benefits and risks involved in the process.
- New Refresher Courses Released - 02/16/2012
Course Updates
The following courses have been updated to reflect annual changes in rates, limits, triggers, and other data:
- Bank Secrecy Act - new topics added - 11/16/2011
We have added several topics to our regulator Bank Secrecy Act course. These topics have been identified by several field examiners. Even though they apply to few employees, we felt it important to include them. The new material covers:
- International Transportation of Currency or Monetary Instruments Reporting: Each person (including a bank) who physically transports, mails, or ships currency or monetary instruments in excess of $10,000 at one time out of or into the United States (and each person who causes such transportation, mailing, or shipment) must file a Report of International Transportation of Currency or Monetary Instruments (CMIR), i.e., FinCEN Form 105.
- Report of Foreign Bank and Financial Accounts (F-BAR): The Bank Secrecy Act requires certain people to report a financial institution account yearly to the Internal Revenue Service by filing Form TD F 90-22.1, Report of Foreign Bank and Financial Accounts (F-BAR).
- Information Sharing - Section 314 (a) Requests: A federal, state, local, or foreign law enforcement agency investigating terrorist activity or money laundering may request that FinCEN solicit, on its behalf, certain information from a financial institution or a group of financial institutions. This is known as Information Sharing Between Law Enforcement and Financial Institutions - Section 314(a) request.
- New Conforming Loan Limits - 08/19/2011
The American Recovery and Reinvestment Act of 2009 and several extensions, beginning January 1, 2009 through September 30, 2011, increased the limits up to $729,750 for a one-unit dwelling in designated high-cost areas. Loans originated on or after October 1, 2011, will use the "permanent" high-cost area loan limits established by FHFA under a formula of 115% of the 2010 median home price, up to a maximum of $625,500 for a 1-unit property in the continental United States.
Our courses, Mortgages and the Mortgage Market and Residential Mortgage Banking Functions have both been revised to reflect these changes.
- Course Updates for July, 2011
Note that due to the new SAR-DI (Suspicious Activity Report) form, several of our courses now include the most current SAR form. The courses are:
- Bank Secrecy Act for Financial Service Professionals - (Refresher course)
- Bank Secrecy Act for Lending Employees - (Refresher course)
- Understanding Compliance Regulations - (Professional Teller series)
- Deposit Operations Regulations - 12/17/2010
- Individual Retirement Accounts: Traditional IRAs - 12/17/2010
- Coverdell Education Savings Accounts - 12/16/2010
- Health Savings Accounts - 12/15/2010
- Home Mortgage and the Mortgage Market - 12/15/2010
- Individual Retirement Accounts: Roth IRAs - 12/15/2010
- Truth in Lending for Loan Secured by Real Estate-Regulation Z (including HOEPA) - 12/14/2010
- Community Reinvestment Act - Regulation BB - 12/13/2010
- Federal Reserve and Monetary Policy - 12/09/2010
- Office of Foreign Assets Control (OFAC) - 12/09/2010
- Residential Mortgage Banking Functions - 12/09/2010
- Expedited Funds Availability-Regulation CC - 10/11/2010
Updated to reflect non-local checks elimination - Fair Credit Reporting Act (FACT Act) - 10/11/2010
This course has been revised to describe the new disclosure requirements, which go into effect January 1, 2011. Most firms will want to implement the new requirements before that date. The course includes information on the model forms suggested by the Federal Reserve. - Check Clearing and Electronic Payment Systems (updated to reflect non-local checks)
- Bank Secrecy Act - new topics added - 11/16/2011
New and Expanded Features
- Instructor Led Training (ILT) - Centralize All of Your Training on our PlusLMS - 02/16/2012
The recent release of our new feature: Instructor Led Training (ILT) offers a one-stop solution to scheduling all classroom training within your organization directly within your administration console on PlusLMS. With the Integrated ILT solution, our learning management system now allows a traditional live face-to-face learning model adapted for our platform. Even better news...it is already included in your current PLUS or PRO service.
With Instructor Led Training on PlusLMS you can:
- Manage your classroom-based training from your administrator view
- Roll up all your training schedules (not only courses we provide but also your in-house training events) from one central LMS location
- Manage training venues (physical locations) directly with your admin login
- Create sessions for reoccurring training seminars with a click of a mouse
- Identify instructors assigned to lead a face-to-face workshop
- Student enrollment in an ILT session is a breeze
- Print out an up-to-minute roster of registered staff
- Easy to use gradebook tool makes granting credit a snap
- Automate tracking of all in-house workshops/seminars/conferences with our unified reporting options
We invite you to download a PDF quick guide on ILT features.
Or, watch an audio/video tutorial on our new ILT features.
Let us help you optimize the Instructor Led Training integration within PlusLMS administration. Ask us for a customized tour to make your administrative tasks events simpler than ever before.
- What our Customers Like Most about Credit Union Digital University! - 09/27/2011
Consider some of the key advantages that clients have expressed as values of Credit Union Digital University:
- Mini refresher courses suitable for seasoned staff and directors in need of a quick refresher on popular compliance subjects
- One-click print feature suitable for offline learning or for printouts suitable for examiners and auditors
- Comprehensive course library suitable for anyone on your staff, from newest hire, to compliance personnel, lenders, tellers, but also board members and executives
- Director training courses expanded to facilitate the new financial literacy and governance issues; free board member access to course catalog
- Email reminders of upcoming course due dates to alert your staff about upcoming course deadlines
- Intuitive reporting with fast and easy to use reports
- Plenty of interactivity, diagrams, examples, situation-based scenarios
- Quality course content
- Blended learning format (streaming videos, personal finance)
- Low price
- Updated and enhanced interactivity in our courses - 08/19/2011
With Credit Union Digital University your staff can enjoy plenty of interactivity to stimulate learning, improve retention and make training fun. During the summer, we rolled out new interactive tools. We hope you and your staff will enjoy viewing them. Keep in mind they are not required to pass a course. Check out the flash videos in these courses:
- Bank Secrecy Act
- Privacy of Consumer Financial Information (Reg. P)
- Check Fraud
- Truth in Savings, NCUA Part 707
- Negotiable Instruments and Endorsements
- Check Kiting
- Identity Theft
- Money Laundering
- Safeguarding Customer Information - Gramm-Leach-Bliley - What Is Pretext Calling?
- Consumer Credit Lending Practices
- Financial Institutions Regulation
- Cross-selling Financial Products
- What Is Home Banking?
- Office of Foreign Control Compliance
- Streaming Video Library - A New Way of Learning - 07/06/2011
Streaming Video Courses
Our blended learning approach that's interactive and fun. Brought to you in partnership with 1st Financial Training Services, Inc, the series of video courses can be added as a supplement to our already expansive web-based course library. Movie-type broadcast with complete exam assessment and quizzes, these videos add variety to even the most avid learner. Take a quick peek why the video courses are so popular. A preview is available. Just ask us.
- Personal Finance Education for your staff - 07/06/2011
Strengthen your sales culture with a new suite of Personal Finance courses. A successful cross-selling program is based on matching products to your members' needs. Your frontline sales people are supposed to be personal finance experts. Too often this is not the case. With our Personal Finance library of courses, you can now train your key sales staff in a few months to be competent prospectors for cross-selling opportunities
Review a return on investment example here.
Our Personal Finance course library is a powerful employee benefit that gives your staff vital financial knowledge to retirement planning and investing. These tools yield improved staff retention, greater job satisfaction and productivity. Be sure to follow the page for more information.
Contact us for a personalized quote to add the Personal Finance Suite to your training: 888-201-4394 ext.1
- Your Online University has a new name and web address - cudigitu.com - 03/16/2011
Your Online University has a new name and web address (URL)!
Introducing Credit Union Digital University - cudigitu.com. Please update your bookmarks/favorites and training links today. As always, Digital University will continue to be your premiere provider of online training for Credit Union professionals. - Adobe Reader X issue with PDF certificates fixed - 03/02/2011
Adobe has released the Reader/Acrobat X 10.0.1 update which fixes an issue in which our PDF certificates failed to display. The newest version of Adobe Reader can be downloaded here - More Interactive Learning Exercises
We have been developing the new interactive learning exercises that stimulate learning and enhance material retention. Our customers have advised that these learning aids are in demand and very popular with their staff. We have an extensive library already in place and have been expanding it even more. Look out for new interactive features in the courses offered with Digital University.
The most popular interactive learning exercises are:
- Crossword puzzles
- Fill-in-the-blank exercise
- Self-test essay questions
- Matching games
All with a new look and movie-like presentation using the latest design technologies.
- Valuable New Features
- PLUS "Delinquent Coursework Report" Available
- One-time login to all courses
- Automated password retrieval (with valid email address entered during registration)
- Redesigned Compliance Center
- Automated E-mail notification of coursework to students
- Instructor Led Training (ILT) - Centralize All of Your Training on our PlusLMS - 02/16/2012
